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FAQ

Quick answers about voicemail-to-email transcription, forwarding, SMTP routing, compatibility, and workflows.

What systems does Speech2Mail work with?

Any VoIP/PBX system that sends voicemail to email with an audio attachment (WAV/MP3). Common examples include 3CX, Avaya, RingCentral, Microsoft Teams, and FreePBX.

Do I need special PBX licenses?

Typically no. Businesses often use email forwarding with no PBX changes. MSPs can deploy using SMTP routing for a cleaner multi-tenant model.

What’s the easiest setup?

Email forwarding is the most popular method for direct business customers because it’s fast and doesn’t require PBX admin access.

What’s the preferred setup for MSPs?

SMTP routing is often preferred by resellers because it centralizes configuration and avoids per-user mailbox rules.

What do I get back?

A structured email that includes a full transcript, a smart summary, and extracted contact details for quick scanning and response.

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Turn voicemail into text Forward it or route SMTP.
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If voicemail reaches your inbox, it works.
Speech2Mail converts voicemail & audio-email attachments into accurate transcripts, smart summaries, and extracted contact details—without expensive PBX licensing.

For Businesses

Overview Email Forwarding How It Works Pricing Example Output

For Resellers

Reseller Program White Label Forwarding (clients) Security

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