PBX & VoIP Compatible

Voicemail to Email Transcription for Business Phone Systems

Speech2Mail converts voicemails from Avaya IP Office, Cisco UC, Mitel and other PBX / VoIP phone systems into clear, searchable email text. No more dialing into voicemail, replaying messages, or scribbling notes.

  • Works with any PBX or VoIP system that can send voicemail via SMTP email.
  • Delivers voicemail-to-text and original audio directly to your inbox.
  • Secure processing with no long-term storage of voicemail audio.

Are you an IT provider or PBX reseller? Learn about our reseller & white-label options.

Why businesses choose Speech2Mail for voicemail transcription

Save time with voicemail-to-text

Quickly scan messages in your inbox instead of listening to every voicemail in full. Speech2Mail turns voicemails into readable voicemail-to-text so you can triage and respond faster.

PBX & VoIP friendly

If your system can email voicemail recordings, it can work with Speech2Mail. We regularly integrate with Avaya IP Office, Cisco UC, Mitel, traditional PBX systems and modern VoIP platforms using their existing voicemail-to-email feature.

🔍 Searchable records

Every voicemail transcription is delivered as email text, making it easy to search for names, numbers, and key phrases months later without replaying audio.

How voicemail-to-email works with your PBX or VoIP system

Speech2Mail sits between your phone system and your users’ inboxes. You keep full control over your PBX or VoIP configuration—we simply receive the voicemail email, process it, and send back a transcription.

  • Configure your PBX / voicemail server to send emails to your unique Speech2Mail address (SMTP relay).
  • We extract the voicemail audio attachment and run secure speech-to-text processing.
  • We deliver a voicemail-to-email message to your chosen destination mailbox, including the full transcription and optional audio.

There’s no need to replace your phone system or move to a new platform—Speech2Mail uses the voicemail-to-email features you already have.

👥 Who benefits from voicemail-to-email transcription?

📞 Front desks & reception

Get a written summary of missed calls so reception staff can prioritize callbacks without digging through voicemail menus.

📱 Mobile & remote workers

Perfect for staff who live in their inbox. They can read voicemail-to-text on their phone or laptop without dialing in to the PBX.

🤝 IT providers & resellers

Bundle voicemail transcription into your phone system projects. Speech2Mail offers pooled usage, reseller dashboards, and optional white-labeling.

🔒 Security, privacy & data handling

Voicemails often contain sensitive information. Speech2Mail is designed with privacy in mind:

  • Voicemail audio is processed only to create the transcription and then discarded.
  • Transcription is sent back via email using your chosen delivery settings.
  • Users can read voicemail text in public or busy offices without playing private audio out loud.
  • Transcripts can be forwarded to teammates, ticketing tools, or customer records for better follow-up.
  • No public web portal is required for your users—everything stays in email.

If you have specific security or compliance requirements, we’re happy to discuss options.

Compatible with Avaya, Cisco, Mitel and any PBX that emails voicemail

Speech2Mail was built for the practical voicemail-to-email workflows businesses already use. Avaya IP Office, Cisco UC, Mitel MiVoice and many other PBX or hosted VoIP systems can email voicemail audio attachments. We convert those audio files into accurate, searchable text so missed calls become useful inbox records.

Avaya IP Office

Enhance Avaya voicemail to email with transcription, summaries, and caller detail extraction.

Avaya Guide

Cisco UC

Add reliable transcription to Cisco voicemail forwarding and Cisco voicemail-to-email workflows.

Cisco Guide

Mitel MiVoice

Turn Mitel voicemail audio emails into searchable transcripts without replacing the phone system.

Mitel Guide

🚀 Ready to try voicemail-to-email transcription?

Whether you’re running Avaya IP Office, another PBX, or a hosted VoIP system, Speech2Mail makes voicemail-to-text simple to deploy and easy to manage.

📩 See a real example email

Curious what our voicemails look like once they’re transcribed and analyzed? View a full example email with a conversation summary, caller details, and the complete transcript.

View example voicemail email

Common voicemail searches Speech2Mail is built to answer

Whether someone searches for voicemail transcription, voicemail transcriptions, voicemail to email, voicemail 2 email, voicemail to text, voicemail 2 text, voice to text, speech to text, audio transcription, phone message transcription, PBX voicemail transcription, or business voicemail transcription, the need is usually the same: turn voicemail audio into readable text without replaying every message.

Speech2Mail focuses on that email-first workflow so voicemails are delivered as searchable inbox records, with summaries, caller details, and the original audio when needed.

Try Speech2Mail free

Forward a voicemail email with its audio attachment to demo@speech2mail.com. The transcribed and analyzed result returns to the forwarding email address.

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