Speech2Mail Guide

PBX Voicemail to Email Transcription

Add AI transcription and voicemail analysis to PBX voicemail-to-email workflows using SMTP or IMAP intake, without expensive phone-system transcription licenses.

Two simple intake options

Incoming SMTP is the preferred method. The PBX sends voicemail email with the audio attachment directly to Speech2Mail. When SMTP routing is not available, the customer can forward voicemail emails to a Speech2Mail-managed mailbox and we process them by IMAP.

  • Works with many PBX and VoIP systems that support voicemail-to-email
  • No PBX overhaul or costly transcription module required
  • Returns a clean transcription, summary, and useful contact details when enabled

SMTP direct

Preferred for managed PBX environments where outbound voicemail email routing can be configured.

IMAP mailbox

Great when the customer can forward voicemail emails to a managed mailbox.

AI analysis

Go beyond raw text with a concise summary and contact detail extraction.