CSSN manages 1,700+ voicemails/month
"The transcription services feature is a game changer. This service allows the user to effectively and efficiently receive voicemail messages, analyze the data and determine next steps. No longer a need to repeatedly listen to voice mail message to capture a name, phone number or reason for the call. It is on screen in text format. This feature has allowed our team to effectively manage voice mail message and respond to messages in a more sophisticated and timely manner."
Carolyn Askeland
Executive Director, CSSN