For individuals
If voicemail already arrives in your inbox, set an email auto-forwarding rule so new voicemail emails are sent to Speech2Mail for automatic transcription.
Phone System Voicemail to Text
Speech2Mail turns voicemail audio from your existing phone system into readable email text. If your PBX, VoIP provider, hosted phone service, or personal voicemail already sends voicemail recordings by email, Speech2Mail can usually transcribe them without replacing your phone system.
Read voicemail instead of listening to every recording
Most phone systems can send voicemail audio to an inbox, but many still leave users with only an MP3 or WAV attachment. Speech2Mail adds an affordable voicemail-to-text layer so messages become searchable, readable, and easier to act on.
- Works with voicemail emails from PBX, VoIP, and hosted phone systems.
- Useful for individuals who receive voicemail by email and want automatic transcription.
- Supports businesses, shared inboxes, MSPs, telecom providers, and resellers.
- No phone system replacement and no expensive PBX transcription license required in most deployments.
For businesses
Send voicemail text to users, departments, or shared mailboxes so teams can scan missed calls and prioritize callbacks.
For MSPs and resellers
Offer affordable voicemail transcription as a recurring add-on for customers with 3CX, FreePBX, RingCentral, Nextiva, Vonage, Zoom Phone, GoTo Connect, 8x8, Ooma, OnSIP, Yeastar, Mitel, Avaya, and other voicemail-to-email systems.
Two intake options
SMTP forwarding is best when the phone system can send voicemail emails directly to Speech2Mail. IMAP mailbox intake is useful when voicemail emails already arrive in a mailbox and forwarding or mailbox monitoring is simpler.
- SMTP forwarding for PBX, VoIP, and managed customer environments.
- IMAP intake for hosted mailbox workflows and simpler onboarding.
- Email auto-forwarding rules for individual users who already receive voicemail emails.
Phone System Voicemail to Text FAQ
Do I need to switch phone systems?
No. Speech2Mail is designed for people and organizations that want voicemail-to-text while keeping their current phone system.
Will it work if I only receive voicemail audio by email?
Yes. That is one of the best fits. If the voicemail email includes an audio attachment, Speech2Mail can usually process it and return a text transcript.
Can individuals use this without a PBX?
Yes. Individuals who receive voicemail by email can set an automatic forwarding rule so new voicemail emails are sent to Speech2Mail for transcription.
How is this different from built-in phone system transcription?
Built-in transcription is often tied to a specific phone provider, app, or license tier. Speech2Mail is PBX-agnostic and focuses on voicemail emails from many phone systems.
Try Speech2Mail free
Forward a voicemail email with its audio attachment to demo@speech2mail.com and see how the transcription workflow looks in your inbox.