Call queues
Turn queued voicemail into readable summaries for follow-up.
8x8 Voicemail Transcription
8x8 environments can send voicemail attachments to email for users, ring groups, and contact-center queues. Speech2Mail helps turn those audio files into searchable transcripts.
Transcribe voicemail from users, groups, and queues
For teams that rely on voicemail email notifications, Speech2Mail adds an AI layer that makes each voicemail easier to review, share, and archive.
- Useful for voicemail attachments from users, call queues, and shared group mailboxes.
- Supports SMTP forwarding and IMAP mailbox intake.
- Creates transcripts, summaries, and extracted contact details.
- Helps contact-center teams triage voicemail without playing every file.
Ring groups
Send group voicemail text to the people who need to act.
MSP accounts
Package transcription across multiple customer sites with a repeatable workflow.
8x8 Voicemail FAQ
Does Speech2Mail replace 8x8?
No. Speech2Mail complements 8x8 voicemail email workflows by processing audio attachments after they arrive.
Is Speech2Mail affiliated with 8x8?
No. Speech2Mail is independent. 8x8 is a trademark of its respective owner.
Try Speech2Mail free
Forward a voicemail email with its audio attachment to demo@speech2mail.com and see how the transcription workflow looks in your inbox.